How do I purchase a ticket to a show?
How do I buy a ticket?
- Make sure you have enough Notes (Stageit’s currency) to buy the ticket. To convert dollars into Notes, click on the link on the top right hand side of the page where it says ## Notes(the amount of Notes in your Stageit account).
- Once you enter the Show page, you can click on the green "BUY TICKET" button, and a smaller window will open allowing you to confirm the purchase if you already have enough notes, allow you to adjust the price if the show price is “Pay What You Can” or purchase more Notes if you don’t have enough.
- If you are asked to buy more Notes, you will have the option to either enter your credit card information or to use PayPal .
- If you choose to purchase more than the difference, the remaining Notes are added to your account.
Where do I find the tickets I've already purchased?
- To see tickets you have purchased, click Your Account and then choose either Shows You're Going To or Shows You've Been To.
What are "Notes" and how much do they cost?
- Notes are Stageit's currency. 1 Note = 10¢. Therefore 10 Notes = $1. However, you can only purchase a minimum of 50 notes at ($5) at a time.
Why can't I buy less than 50 Notes ($5) at a time?
- We’re building a world that lets people purchase tickets and make tips as low as 10¢. Credit Card companies won’t let us do that because the transaction is too small for them. Therefore, by asking you to pay $5 at a time we reduce the amount the transaction costs significantly thereby allowing us to pass those savings directly to the Performers and fans.
Can I purchase additional Notes during a show?
- Yes, you can definitely purchase additional notes during a show. To purchase additional notes click on the ## Notes(the amount of Notes in your Stageit account) link in the upper right hand corner of the page. Then, enter your payment info and click Purchase. Voila! you have purchased more notes!
I bought a ticket but I can't get in
- First, make sure you actually have a ticket to the show. To do this, click on Your Account, then select Shows You're Going To. You should see your ticket displayed as one of your Shows I'm Going To. If you do see your ticket but still cannot get in please email usand a Customer Service rep will be happy to help.
I bought a ticket through a PayPal or credit card transaction, but it still shows that I have 0 Notes.
- If you don’t have enough notes in your account at the time you want to buy your ticket, you will be prompted to buy more notes (minimum transaction of 50 Notes = $5). If you choose to purchase the exact amount you need to purchase the ticket, those Notes will be applied toward the cost immediately. You'll then have a ticket, but no additional Notes. If you choose to purchase more than the exact amount you need to purchase the ticket, the remaining Notes are added to your account.
I don’t want my credit card information stored for future purchases. How do I remove it?.
- When you click on the "## Notes" next your name in the upper right, it will open the purchasing window. Next to the text "Use credit card ending in XXXX click on "Remove".
- Your credit card will now be removed from your account.
- Be sure to uncheck "Store this card for future transactions" toward the bottom of the transaction window.
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